![]() ![]() Are you refusing to enter some customer demand into your order book?.Are you changing customer demand before you enter it into your order book?.Practices to look out for at your company: I own my orders in their order book and they own their schedule. Amazon tells me when they will deliver what I've ordered. Amazon does not tell me when I may wish to have a product delivered nor do they keep me from ordering active items. Think of how online vendors like Amazon operate. ![]() The goal is correct, but the method is not. Instead of holding to that principle, they're trying to use their order book to wrestle their production schedule into doing what they want. When we see companies that manipulate the demand coming from their customers before they enter it into their order book, that company is not holding to the principle that they own their production schedule. Customers decide what they want, when they want it, and when they communicate that to you. Don't you own it? The answer is no: your customers own your order book. Principle: your customers own your order book. Be careful: doing so promotes thinking that your production schedule is subject to the whims of your customers' demand and causes people to forget that it's your responsibility. It's common for companies to put their MPS, MRP, and APS tools into a set-it-and-forget it mode. Tools like MPS, MRP, and APS can help you streamline your decisions, but your schedule is up to you. This one is straightforward: you decide what you are going to make and when. Principle: you own your production schedule There are two principles that are key to handling customer demand changes. It does not change the quantity in the demand schedule. ![]() Push-Out Demand is demand that was in your customer's demand schedule and was move to a later due date. Pull-In Demand is demand that was in your customer's demand schedule and was moved to an earlier due date. It removes quantity from the demand schedule. It adds quantity to the demand schedule.ĭrop-Out Demand is demand that is removed from your customer's demand schedule outside of your part lead time. Is not associated with a purchasing contractĭemand Schedule is the full set of demand data from a customer.ĭrop-In Demand is demand that is added to your customer's demand schedule inside of your part lead time.Does not have a status that is CANCELED, TERMINATED, or similar.Is associated with a purchasing contract (i.e.The location of the due date determines which record is demand. Some purchasing contracts may have lines without releases in that case the line is demand because it has a due date. Using this definition, a release on a purchasing contract is demand but a line on that same purchasing contract is not demand because it does not have a due date. Important Termsĭemand is data from a customer that is used by the customer to communicate when, what, and how many of something they want you to deliver. This document presents what Robot Morning has learned about one of the most common approaches: blocking changes inside lead time. In order for it to work as effectively as possible, you need to know how to respond to those changes. It feels like your customers are asking the impossible: dropping in past-due demand and penalizing you for not delivering it on time, pulling demand inside lead time and asking why later deliveries were delayed, and pushing demand out while wondering why you didn’t turn on a dime.ĭemandLine is made to help with managing customer demand changes. Handling customer demand changes is probably one of your biggest daily challenges. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |